In the event that some general error (billing, configuration, upstream instability) has occurred, in certain cases, we may want to file a support ticket with Fastly. We can do so here:

Fastly Support

This will be forwarded to Fastly's customer support team (who are generally very bright and wonderful people.)


<aside> 🔑 Pro-tip: If a ticket is submitted, try to ping @Austin Seipp so he can get details internally from customer support, and help follow up/contextualize things.

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